How to use the advanced features of FAQ Bot
FAQ Bot is built on a library of question and answer pairs. This is your knowledge base.
To start building an FAQ Bot, you just need to start adding questions and answers to your knowledge base in the FAQ Bot portal. It’s fast and easy and in this article we'll show you how ✅
Use conversation history to view an entire conversation in the FAQ Bot portal. This means it's possible to see the sequence of questions, forms and interactions for anyone chatting to your bot.