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Forms to contact / follow up

FAQ Bot can ask your customers for their details in a friendly chat format, and send them to you. It acts like a form, but doesn't feel like a form.


Because nobody really likes filling out forms, right?

All FAQ Bots come with a pre-built contact form you can customise, directly in the portal. Use this FAQ Bot feature to capture leads, or escalate complex enquiries, and send them to a specified email address.

You can also configure your bot's chat forms to call an API, and, optionally, send data back to your customer in chat.


API and custom forms are available on our premium plans. Read more about forms, or contact us to discuss your requirements.


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FAQ Bot automates service and sales with chat

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