Your staff generate lots of questions. HR, IT support, expense claims... the questions are endless. You can use FAQ Bot inside your organisation to answer common questions that tie up internal teams - from HR to IT - while providing immediate answers to staff.
FAQ Bot integrates with Microsoft Teams - the chat-based hub for teamwork. Microsoft Teams support bots - so your staff can chat to the FAQ Bot inside your organisation. Teams comes with Apple and Android apps so staff can get answers on the go.
Common FAQ scenarios that you can use the FAQ bot for include:
There are two ways staff can chat to the FAQ Bot. The most common way is via a private one-on-one chat. The bot can also be added to a team which means anyone who is a member of the team can ask the bot questions by @mentioning the bot.
Get in contact to find out more about using FAQ Bot with Microsoft Teams.